Privacy Policy
Herbig Design and any related or affiliate entities respect and protect the privacy of the individuals that use the Herbig Design website and services. Individually identifiable information about you is not willfully disclosed to any third party without first receiving your permission, as explained in this privacy policy.
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Refund Policy
No refunds will be given for orders placed online. If you have a problem with your food order, please contact the restaurant directly to discuss your options as soon as possible.
User Data Deletion Request Policy
Last Updated: July 1, 2023
"User", "User Account", "Customer", "Customer Account", "App User", "App User Account" and "App Account" data are one in the same and therefore will be referred to as "Your Account" or "Personal Data" from this point forward.
Duncan Produce may or may not have an online ordering App available from the Apple App Store or Google Play Store. If an App is available it is named here: Duncan Produce Online Ordering (or you will see a blank space, meaning there is no App for this account)
HOW TO MAKE CHANGES TO YOUR ACCOUNT AND PERSONAL DATA
If you maintain an account and would at any time like to review, change or delete the information in your account, you can do so directly by logging into your account and updating your settings. If you are unable to update or obtain information directly through your account, we will review, change or delete your personal data upon your request, if you send us a request with a description of the basis for your request; however, we may first restrict processing of your data as permitted under applicable law in order to assess your request prior to any deletion of data. With your request, please include the email you used to place an order, your full name and your order number, if available. Please direct all requests related to your information to jessicaherbig@gmail.com.
Upon your request to terminate your account, we will delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Herbig Design and Cookies
Upon your first visit to the Herbig Design website, Herbig Design sends a "cookie" to your computer. A cookie is a piece of data that identifies you as a unique user. Herbig Design uses cookies to improve the quality of our service and to understand our user base more. Herbig Design does this by storing user preferences in cookies and by tracking user trends and patterns of how people search. Herbig Design will not disclose its cookies to third parties except as required by a valid legal process such as a search warrant, subpoena, statute, or court order.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that many parts of the Herbig Design may not function properly if you refuse cookies.
What Information Do We Collect?
Herbig Design does not collect any unique information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information. Herbig Design notes and saves information such as time of day, browser type, browser language, and IP address with each query. That information is used to verify our records and to provide more relevant services to users.
With Whom Does Herbig Design Share Information?
Herbig Design does share information about you to the restaurant(s) you register and/or order items from. Herbig Design may share information about you with advertisers, business partners, sponsors, and other third parties. However, we only divulge aggregate information about our users and will not share personally identifiable information with any third party without your express consent. For example, we may disclose how frequently the average Herbig Design user visits Herbig Design . Please be aware, however, that we will release specific personal information about you if required to do so in order to comply with any valid legal process such as a search warrant, subpoena, statute, or court order.
Your consent and changes to the Privacy Policy
By using the Herbig Design service and our restaurant(s) web site(s), you consent to the collection and use of your information as we have outlined in this policy and to our Terms of Service Policy. Herbig Design may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.
Who can I ask if I have additional questions?
Feel free to contact us any time and we'll answer any additional questions you may have. Our email address is jessicaherbig@gmail.com.